Holysafar (“we/ us/ our/ Holysafar”) values the trust which a customer (“you/ your”) places in Holysafar and our website, holysafar.com (“Website”). Hence, we insist upon the highest standard of practices to ensure security of transactions and utmost privacy of customer information. We respect your need to understand how information furnished by you is being collected, used, disclosed, transferred and stored by us. In this regard, please read this privacy policy (“Policy”) to get familiarised about our information gathering and dissemination practice.
01.Introduction
We assure you of our firm commitment to your privacy and the protection of your priceless information. The Policy contains information about the Holysafar Website. In order to endow you with the uninterrupted use of our services, we may collect and, in some circumstances, disclose information about you.
If you do not agree to the terms in this Policy, we kindly ask you to leave the site. If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at [email protected].
As you may know, a European privacy regulation called the General Data Protection Regulation (“GDPR”) came into effect on May 25, 2018. GDPR is designed to unify the data protection privacy laws throughout the EU, and to enhance the rights of European residents to protect their personal information. The GDPR also applies to any business that offers its products or services to European residents.
By accessing our Websites and utilising our services, you acknowledge that you have read and understood this Privacy Policy and the information collection and handling practices outlined in it.
The following terms govern the collection, use and protection of your Personal Information by the Website. This Privacy Policy shall be applicable to users or customers who purchase any product or services from the Website or visit the Website. By visiting and/or using the Website you have agreed to the following Privacy Policy.
As a registered member of the Website and/or as a visitor (if applicable and as the case may be), you will be entitled to savings and benefits on airfares, hotel reservations, holiday packages and car rentals, among other travel services. In addition, look forward to receiving monthly newsletters and exclusive promotions offering special deals.
That is why we have provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the Personal Information of those using or visiting the Website.
02.Personal Information
Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e-mail address, credit card number, cardholder name, expiration date, information about the travel, bookings, co-passengers, and any and all details that may be requested while any customer visits or uses the Website.
When you browse the Website, Holysafar may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data. The Website uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We encourage you to review our Privacy Policy and become familiar with it, but you should know that we do not sell or rent our customers' Personal Information to third parties. Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your Personal Information.
03.What Personal Information We Collect and How We Use It
When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services.
Making a Purchase
In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e-mail address and the name or names of the person(s) travelling (if not you). We may also ask you for other Personal Information, such as your frequent traveller numbers. We require this information to process, fulfil and confirm your reservations and transactions and keep you informed of each transaction's status.
If you are making a reservation for one or more travellers other than yourself, you must confirm and represent that each of these other travellers have agreed, in advance, that you may disclose their Personal Information to us.
Member Registration
If you choose to become a registered member of the Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected for several reasons including but not limited to personal identification, completing reservations, allowing us to contact you for customer service purposes, customising site content to meet your needs, and making product or other improvements to our site.
As a Website member you will also occasionally receive updates from us about fare sales in your area, special offers, new Holysafar services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages. Please see our Opt-Out Policy for details.
Online Surveys
Holysafar values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to the Website and its services and to develop appealing content, features and promotions for Website members. Survey participants are anonymous unless otherwise stated in the survey.
Promotions & Sweepstakes
Holysafar frequently sponsors promotions and sweepstakes to give Website members the opportunity to win great travel and travel-related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the Website.
Automatic Logging of Session Data
We automatically log generic information about your computer's connection to the Internet, which we call “session data”, that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the Website. We collect session data because it helps us analyse visitor behaviour and administer our systems more effectively.
Cookies
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies allow us to serve you better and more efficiently, and to personalise your experience at our Website. Holysafar uses cookies to personalise your experience on the Website, and to tailor advertisements or communications. No personally identifiable information about you is gathered or stored in the cookies placed by the Website, and none can be passed on to any third parties.
Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. However, blocking Holysafar cookies may disable certain features on the Website and may make it impossible to purchase or use certain services available on the Website.
Other Uses
From time to time we may add or enhance services available on the Website. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, and nature of the question to respond. We may also store such information to assist us in improving the Website.
05.Opt-Out Policy
At any time, you may unsubscribe from our Travel Deals, or other newsletter or similar services. As a member or promotion/sweepstakes entrant, you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Holysafar services, and other noteworthy items. If you would rather not receive them, please click on the “unsubscribe” link. Holysafar reserves the right to limit membership to those who will accept emails. Members will be notified via e-mail prior to any actions taken.
06.Additional Information
The Website contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Holysafar has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy.
In addition to the circumstances described above, Holysafar may disclose Website member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable. This includes protecting the rights or properties of Holysafar or any of its affiliates, associates, employees, directors or officers, or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties.
Questions About This Policy?
Our team is happy to walk you through anything on this page before you book.
- +91 99900 35073
- [email protected]
- Holysafar, Amar Ujala Office, Jagatganj, Chaukaghat, Varanasi, Uttar Pradesh 221002